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Two main problems may crop up when you’re trying to watch NOW TV on your EE TV.The first is that you may not see the app in the On Demand section.
Sky tech support can talk you through performing a system restore over the phone.Try pausing or recording again, and if the problem persists disconnect the digibox from the mains power.Press and hold the 'left' and 'right' navigation buttons on the front of the digibox whilst you reconnect the mains power.First, check that your antivirus, firewall and internet security products are up to date and running correctly, and see if these suggestions help. If you're using Safari, you might need to enable the Silverlight plug-in.If you have Avast antivirus software installed, you might also need to carry out these steps. To find out how to do this, see our article Silverlight isn't working on Safari.